Application Credits

The Credits System

Application credits are the currency on Helpful Folks that providers use to apply for jobs. The credits system ensures that customers receive high-quality applications and that providers apply thoughtfully.

Why Credits?

Without a credits system, some providers would apply indiscriminately to every job, significantly lowering the quality for customers. Credits ensure that:

• Applications are thoughtful and personalized.
• Customers only receive relevant applications.
• The system remains fair for everyone involved.

How Do I Get Credits?

Free Credits

With the basic membership, you receive a limited number of free credits each month. These are automatically credited at the beginning of each month.

Premium Credits

With a premium membership, you receive significantly more credits per month, enough for more applications.

Buy Credits

You can purchase additional credits at any time, individually or in bundles. The larger the bundle, the lower the per-unit price.

What Does an Application Cost?

The credit cost per application varies based on:

• Service category: Some categories cost more than others.
• Job type: Recurring jobs may cost more than one-time jobs.

The exact costs are transparently displayed before you submit each application.

Credit Refunds

In certain cases, your credits are refunded:

• The job is deleted by the customer before your application was viewed.
• Technical issues prevented your application from being delivered.

Tips for Managing Credits

• Apply selectively to jobs that are a good fit for your profile.
• Invest time in each application to make it convincing.
• Use the monthly free credits as your foundation.
• Consider a premium membership if you want to take on jobs regularly.