Data Privacy

Data Privacy at Helpful Folks

Protecting your personal data is a top priority at Helpful Folks. We comply with the European General Data Protection Regulation (GDPR) and implement technical and organizational measures to safeguard your data.

What Data Do We Collect?

Account Data

• Email address and password (stored encrypted)
• Name and profile photo
• Phone number (for verification)
• Location (for local search)

Usage Data

• Jobs and applications
• Chat messages
• Reviews
• Verification documents

Technical Data

• Device information for platform optimization
• Anonymized usage statistics

How Do We Protect Your Data?

Encryption

• All data transfers use HTTPS.
• Passwords are stored using current encryption standards.
• Chat messages are transmitted encrypted.

Access Control

• Only authorized staff have access to user data.
• Verification documents are securely archived after review.
• Strict internal data handling policies.

Data Minimization

• We only collect data necessary for operating the platform.
• No sharing with third parties for advertising.
• No user profiling for advertising purposes.

Your Rights

As a user, you have the following rights:

• Right of access: Learn what data we store about you.
• Right to rectification: Have incorrect data corrected.
• Right to erasure: Request the deletion of your data.
• Data portability: Receive your data in a machine-readable format.
• Right to object: Object to the processing of your data.

Contact for Data Privacy

For questions about data privacy, you can reach us at any time through the contact function in the app or by email. We take privacy requests seriously and handle them promptly.

Cookies and Tracking

Helpful Folks uses only technically necessary cookies for platform operation. We do not use tracking cookies for advertising networks.