Can rings be removed?

In rare cases, for example if submitted documents are found to be falsified, rings can be removed. This only happens after careful review.

Does verification cost anything?

Verification for Ring 1 and Ring 2 is free. For Ring 3, small fees may apply depending on the type of external check, such as obtaining a background check certificate.

The Three Trust Rings | Helpful Folks

The Three Trust Rings System

The three trust rings are the centerpiece of our safety concept. They provide a clear, visual representation of each provider's verification level.

How Does It Work?

Every provider can earn up to three trust rings. The rings are displayed on the profile picture and visible to everyone. The more rings, the more thoroughly the person has been verified.

Ring 1: Basic Trust

The first ring confirms basic identity:

Email verification: The email address has been confirmed.
Phone verification: The phone number has been verified via SMS.
Profile photo: A real photo has been uploaded.
Profile data: Basic information like name and location has been provided.

The first ring means: This person has a real account with verified contact details.

Ring 2: Qualification Trust

The second ring confirms professional competence:

Qualification documents: Relevant education or certificates have been submitted and reviewed.
Experience records: Professional experience has been documented.
Professional references: Recommendations from previous clients or employers.

The second ring means: This person has proven qualifications in their field.

Ring 3: Extended Trust

The third ring is the highest verification level:

Identity document: An official ID has been verified.
Background check: A current background check has been submitted.
Personal references: Independent reference contacts have been verified.

The third ring means: This person has been comprehensively checked and offers the highest level of safety.

What Do the Rings Mean for Customers?

As a customer, the rings help you make decisions:

1 Ring: Basically verified — good for simple tasks.
2 Rings: Professionally qualified — recommended for specialized tasks.
3 Rings: Comprehensively checked — ideal for sensitive areas like childcare.

Trust Grows Over Time

The rings are designed to be earned gradually. New providers start with Ring 1 and work their way up. This reflects the natural process of building trust.

The Three Trust Rings