Digitalization permeates all areas of life — and not everyone feels confident with it. Whether you need help filling out an online form, want to create a website for your small business, or need support with digital tax filing — digital helpers make it possible.

What Tasks Does Digital Help Cover?

The range is extensive: filling out online forms, creating and formatting documents, email management, setting up and maintaining social media profiles, creating simple websites, setting up online banking, digital tax filing, preparing job applications, and much more. It covers all digital tasks where you need support.

Who Is Digital Help For?

Digital help is aimed at a broad audience: seniors who need assistance with the digital world, small business owners who want to build an online presence, freelancers who need support with digital office work, and anyone who wants a specific digital task completed.

Online or In-Person?

Digital help works especially well online — after all, it is about digital topics. Via screen sharing, the helper can see exactly what you see and guide you step by step. For people who feel unsure at the computer, an in-person appointment may be more comfortable. Both options are available on Helpful Folks.

Difference from Tech Help

While tech help focuses on hardware and IT infrastructure (WiFi, printers, computer problems), digital help is about software and digital content: documents, websites, social media, online forms, and digital administrative tasks. The areas naturally overlap sometimes.

Costs and Scope of Service

Digital help costs between 20 and 50 euros per hour. Simple tasks like filling out forms are cheaper, while website creation or social media strategy costs more. For larger projects like a complete website, you can also agree on fixed prices.