How much does childcare cost through Helpful Folks?

Hourly rates for childcare typically range from 12 to 25 euros. The exact price depends on the caregiver's experience, the number of children, and the type of care. Many caregivers also offer package rates for regular bookings.

How are caregivers verified on Helpful Folks?

All childcare providers undergo a triple identity verification: profile photo, ID card, and address are verified. You can also read reviews from other parents and view the full profile with all qualifications.

Can I meet a caregiver before booking?

Yes, we strongly recommend it. You can contact the caregiver directly through the messaging system and arrange a personal introductory meeting. This way, you can get to know each other before care begins.

What is the difference between a babysitter and a nanny?

A babysitter typically provides hourly, flexible care, often in the evenings or on an as-needed basis. A nanny offers regular, full-day care and usually has professional certifications. You can find both options on Helpful Folks.

How quickly can I find childcare?

Most parents receive responses from available caregivers within 24 to 48 hours. For short-notice requests, we recommend contacting multiple caregivers at once and checking the availability indicators on their profiles.

Can I book childcare on a regular basis?

Absolutely. Many parents use Helpful Folks for regular care, for example every Tuesday and Thursday afternoon. You can make individual arrangements with the caregiver to find a long-term care solution.

What happens if a caregiver cancels at short notice?

Our reputation system tracks every provider's reliability. Caregivers with frequent cancellations are flagged accordingly. We recommend having a backup caregiver, especially for important appointments.

Helpful Folks

What to Look for When Choosing Childcare

Choosing the right childcare is one of the most important decisions parents make. Whether you need a babysitter for an evening, regular afternoon care, or a full-time nanny for your little ones — there are several key factors to consider.

Trust and Safety Come First

Your child will be spending time with someone you may not know well yet. That is why it is essential to thoroughly check out any potential caregiver. On Helpful Folks, all childcare providers undergo a triple identity verification. Look for verified profiles, read reviews from other parents, and always arrange a personal meeting before the first booking.

Check Experience and Qualifications

Ask about relevant experience: How long has the person been caring for children? Do they have a background in early childhood education or a first-aid certificate for children? For nannies working full-time, you should also check for professional certifications. The younger your child, the more important professional qualifications become.

Consider Your Child's Needs

Every child is different. Some need lots of physical activity, while others prefer quiet activities like reading or crafting. Discuss with the caregiver what activities they offer and whether they can accommodate your child's individual needs. Allergies, special dietary requirements, or medical conditions should also be clarified in advance.

Set Clear Expectations

Before care begins, establish all important details: care hours, responsibilities, emergency contacts, and of course compensation. Clear communication from the start prevents misunderstandings and builds a trusting foundation for a long-term working relationship.

Agree on a Trial Period

Start with a trial period of two to four weeks. This allows your child and the caregiver to get to know each other, and you can observe whether they are a good fit. Pay attention to how your child reacts after being cared for — if they feel comfortable and talk about it enthusiastically, that is a great sign.