A good household helper can make everyday life much easier. Whether you are working parents, elderly, or simply need support with housework — finding the right cleaner is worth the effort. Here is what you should look for.

What Services Does Household Help Include?

Household help goes far beyond basic cleaning. Typical tasks include dusting, vacuuming, mopping, ironing, washing and folding laundry, tidying up, and maintaining order. Some household helpers also take on window cleaning, refrigerator maintenance, or bed-making. Clarify exactly what tasks you expect beforehand.

Regular or One-Time?

Consider whether you need regular household help — for example once a week — or whether you only need occasional support, such as before a party or after a move. Regular arrangements have the advantage that the helper gets to know your home and understands what matters to you.

Trust and Reliability

A household helper has access to your home, often when you are not there. That is why trust is absolutely essential. On Helpful Folks, all providers are identity-verified. Read reviews from other customers, pay attention to the response rate and reliability badges on profiles.

Fair Pay and Clear Agreements

Typical hourly rates for household help range from 13 to 22 euros. Clarify the exact terms in advance: How many hours per session? Do you provide cleaning supplies or does the helper bring their own? Are there surcharges for special tasks like window cleaning? The clearer the agreements, the more satisfied both parties will be.

Do Not Forget Insurance

Make sure the household helper has liability insurance — in case something gets broken during cleaning. On Helpful Folks, you can see on the profile whether the provider has documented insurance. Alternatively, check your own household insurance for third-party damage coverage.